Policies

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Refund Policy

Due to the digital nature of our products and services, all purchases are non-refundable. This includes online courses, memberships, digital resources, and downloadable content.

Please ensure you review the course or membership details carefully before completing your purchase. If you experience a technical issue accessing your content, we’ll gladly assist.

 

Membership Cancellation

You may cancel your membership at any time by logging into your account or contacting us via email.

• Cancellation will stop future billing

• You will retain access until the end of your current billing cycle

• No partial refunds are issued for unused time

 

Course Access

Online courses are provided on a self-paced basis unless otherwise stated. Access begins immediately after payment and remains available for the duration specified at purchase.

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Live Sessions & Group Coaching

Live group sessions are scheduled in advance. If you are unable to attend, replays may be provided where applicable. Missed live sessions are not grounds for refunds.

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Payment Issues

If a payment fails, access to content may be paused until the payment is resolved. For EFT payments, proof of payment must be emailed to us to ensure uninterrupted access.

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Changes to Services

We reserve the right to update content, schedules, or delivery formats where necessary, while maintaining the overall value and intent of the offering.

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Contact

If you have questions about these policies, please contact:
life@vanessabruni.com